Love Day LLC Privacy Policy

Your privacy is incredibly important to us. This Privacy Policy explains what kind of information we collect, why we collect it, how it’s used, and your choices when it comes to your data.

Information We Collect

  • Information You Provide:
    • Name, Email Address, Shipping/Billing Address
    • Phone number
    • Payment information (processed securely by our payment providers)
    • Reviews or comments you leave on our site
  • Information Collected Automatically:
    • Your IP address
    • Device type and browser information
    • Browsing behavior on our website (pages visited, products viewed)
    • How you interact with our marketing emails (opens, clicks)

Why We Collect This Information

  • Processing Orders: We need basic information to complete your purchase and ship it to you.
  • Personalization: We use browsing data to improve your shopping experience (showing relevant recommendations).
  • Customer Service: To provide you with the best support when you reach out to us.
  • Marketing: With your permission, we may send you emails about new products, sales, and pet care tips. You can always unsubscribe.
  • Website Improvement: We analyze browsing behavior to make our website better for everyone.

Data Sharing (Limited)

We may share your information in a few specific instances:

  • Shipping Carriers: To deliver your packages.
  • Payment Providers: To securely process your transactions.
  • Trusted Marketing Partners: Only with your consent, to provide you with relevant offers.

Security

We take the protection of your data very seriously. We use technical and organizational measures to safeguard your information against loss, theft, and unauthorized access.

Cookies

Our website uses cookies (small text files) to improve the user experience and for things like keeping you logged in. Most browsers allow you to manage cookie settings.

Your Choices

  • Accessing Your Data: Contact us to see what information we hold about you.
  • Correcting Errors: Let us know if you need to update your information.
  • Data Deletion: You can request that we delete your data (some legal exceptions may apply).
  • Opting Out: You can unsubscribe from marketing emails at any time.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

Changes to This Policy

We may update our Privacy Policy from time to time. We’ll notify you of significant changes by email or a notice on our website.

Contact Us

If you have any questions or concerns about your privacy, please contact us at queries@lovedayllc.com.